Out Of Stock

This week has been quite a struggle. The beginning of the week was rough, and today wasn’t great either. Because I didn’t watch one of my client’s inventory closely enough (I was watching, but I thought things would be resolved today), they’re going to be out of stock on two of our most popular items over the weekend. This is going to be a huge blow to my sales.

As a last-ditch effort to fix the problem, my warehouse, production, and shipping teams all helped me get ready to deliver the items to my client’s warehouse 60 miles away. I left in the early afternoon. Without traffic, it should have taken an hour. Unfortunately, given a Friday afternoon in LA, the traffic was ridiculously bad. It took over two hours to get to the warehouse, at which time the warehouse manager refused to receive our packages (they close their receiving department early). I had no choice but to turn around and go back to the office. It took over an hour and a half to get back.

My delivery attempt ended up being a large waste of energy, time, and money. When I got back to the office, my boss didn’t get mad at me; after all, it wasn’t my fault that the traffic was so bad. I stayed in the office for another two hours before going home (it was around 8pm when I left).

It was only as I was driving home that my boss called and yelled at me for not watching the inventory closely enough. I should have communicated to him that there was an inventory problem earlier so that it wouldn’t have to come to a last minute effort. The fact that we tried to fix the problem is fine, but the fact that there was a problem to fix is my fault.

Anyway. It was a long day and a long week, neither of which ended well.

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